Policies

Summer Sweet Designs is always looking to offer you the best quality of Handmade Artisan Jewelry, working with lots of care and putting all of our love and passion into each piece created. With this, we are looking forward to create something that makes you happy every single time you wear any of our creations and that you are 100% satisfied, for that we gladly accept returns and exchanges. (Some conditions apply.)
First contact us within: 5 days of delivery
Ship items back to us within: 10 days of delivery.
Processing time
The time we need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 3-5 business days
Europe: 3-5 business days
We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
We don't accept cancellations
Once a custom order is design and approved by the customer we don't accept cancellations, but please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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